Mill Park Family Medical Centre
Website Under Construction
Check back soon...
We want your experience at Mill Park Family Medical Centre to be as straightforward as possible.
Making an Appointment | Appointments can be made by phone on (03) 9989 3199. Online appointments may also be available through our online booking platform Hotdoc. |
Telehealth Consultations | Telehealth consultations may be available where clinically appropriate. For Medicare-billed telehealth consultations, eligibility requirements may apply, including previous face-to-face attendance at the practice for the last 12 months. |
Your Privacy | Your health information is treated confidentially and handled in accordance with Australian privacy requirements. We take patient privacy and information security seriously. |
Results and Follow-Up | Your doctor will advise you if follow-up is required after investigations, pathology or imaging. Patients should not assume that a test result is normal simply because they have not received a telephone call. |
Medical Certificates and Forms | Requests for medical certificates, reports, forms and other documentation are subject to the doctor's clinical assessment. Completion of a form is not automatically guaranteed simply because an appointment has been booked or information has been provided. The doctor must determine whether they have sufficient information and appropriate clinical grounds to complete the requested documentation. |
Transfer of Medical Records | If you are transferring your care to or from another medical practice, appropriate consent and administrative processes may be required. Our reception team can provide information about the process. |
After-Hours Medical Care | When the practice is closed, patients can contact the National Home Doctor Service on 13 SICK (13 74 25) for after-hours medical assistance. For emergencies, call 000. |
Feedback and Complaints | TBA |
